How to Cancel TD Credit Card Online?
You’re free to cancel a credit card anytime you want so long as you follow the right process.
But different banks have different methods for canceling credit cards. Some allow you to cancel through phone, mail, or by visiting their branch. Other banks allow you to cancel your card online.
Canceling a credit card online comes with the greatest convenience as you don’t have to move a step out of your house.
It will also save you from the traps of credit card providers in convincing you to maintain the card especially if you visit their branch.
But is this experience attainable at TD Bank? In other words, can you cancel a TD credit card online?
This article discusses everything you need to know on how to cancel a TD credit card online and offline.
To-Do Tasks Before Canceling a TD Credit Card Online
As with other credit cards, you need to do due diligence before canceling your TD credit card. Due diligence in this context means performing the following tasks:
1. Confirm Your Decision
One possible fact is you don’t need to cancel your credit card. Perhaps not soon!
To confirm if you really need to cancel the card, weigh the pros and cons as per your needs and situation.
Are you looking to change the card because it has a low credit limit or high interest? These are things you can negotiate with TD.
The need to ask yourself questions is even more pressing if you have limited credit. As you might know, having multiple credit cards is good for your credit score.
If your TD card is the first or one of the oldest cards, you may want to reconsider your decision as the age of your credit card also impacts your credit score.
The bottom line is, you don’t necessarily need to cancel your RBC credit card if you don’t have a convincing reason to do so. You can negotiate for a better deal and keep the card running.
Otherwise, proceed to the following tasks.
2. Clear Your Debt
If you confirm that you need to cancel your TD card, the next thing you want to do is to clear every debt you have on the card.
This of course involves outstanding balance, interest, fees, and other applicable changes. Banks usually notify customers to clear the debt before canceling their accounts.
But if you refuse to clear your debt, any applicable interest and fees on the card account will continue to accrue even if you succeeded in canceling the card.
This can’t only affect your credit score, but can also impact your finances in the future as you would have to clear the debt with additional charges.
3. Redeem Your Rewards
Does your TD offer rewards or cashback? Whatever rewards your card offers, you are free to redeem them when looking to cancel the card.
If you use a TD reward card, you can redeem your earned points for cash credits, purchases, gift cards, or travel.
TD cash back credit cards provide real cash back on your purchases which you can use for purchases or cash out.
Whatever your reward is, cashing it out could be the last positive feeling you will get from the card.
4. Reset Pre-Authorized Payments
According to TD:
You will also be liable for any pre-authorized payments that are charged to your Account after your Account closes.
That’s self-explanatory! But let me add that the impact of not canceling pre-authorized payments can hurt your credit score and finances.
Whenever a merchant fails to make a successful pre-authorized debit from your account, it reports to credit bureaus.
Most merchants also charge a non-sufficient fee (usually $45) for a failed auto-debit.
Asking your merchants to cancel or change your pre-authorized/auto-debit settings will save you from all of this.
5. Shop For a New Card
Chances are that you are looking to cancel your TD card and switch to another card. Canada has an abundance of credit cards to suit your needs.
In that case, you want to compare and choose from the best credit cards out there. More on this below.
When shopping for another card, you want to narrow your selection based on the drawbacks of your TD card.
Do you have an RBC card that you want to also get rid of? Learn how to cancel an RBC credit card.
How to Cancel TD Credit Card Online
Unfortunately, you can’t close a TD credit card account online through your TD online banking account or mobile app.
The main reason why TD doesn’t allow you to close your card online is common with those of other traditional card providers.
If TD allows you to cancel your card online, they eliminate the opportunity to convince you face-to-face to maintain the card or switch to another TD card.
If not, you would be able to cancel your TD card through your online banking or mobile app by following the steps below:
- Login into your TD account
- Navigate to the “Message Centre.”
- Press “Send a Secure Message.”
- Enter the details of the TD credit card you want to cancel and the reason for cancelation (optional)
- Click “Send” and wait for TD call
After that, TD customer support will call you to finalize your account cancellation.
Note that these are the steps attainable with credit card companies that allow customers to close their cards online. Not at TD!
So to close a TD credit card, you need to call the TD Credit Cards team or visit the nearest TD branch.
Below is a detailed explanation.
How to Cancel Credit Card Through TD Credit Cards
Below is the step-by-step process on how to cancel your TD credit card through the TD Credit Cards team:
- Call the TD Credit Cards team at 1-800-983-8472 (within Canada and the US) or 416-307-7722 outside Canada and the US. You can also contact them on TTY at 416-307-7722. They operate 7 days a week from 7:00 a.m. to 12:00 am (EST).
- Tell them you want to cancel your TD credit card
- Provide accurate details of your card and any information required by the TD Credit Cards team.
- Wait for their decision.
Upon accessing your request and confirming the validity of the information you provided, the TD Credit Cards team will proceed to cancel your card and provide written confirmation.
How to Cancel TD Credit Card Through TD Branch
The following is the step-by-step process on how to cancel your TD credit card through a TD branch:
- Visit the nearest TD branch (use this branch locator to identify one)
- Go to the TD customer support unit
- Tell them you want to cancel your TD credit card
- Provide accurate details of your card and any information required by the TD Credit Cards team.
- Wait for their decision.
That’s it!
Based on the information you provided and your account standing, TD customer support will proceed to cancel your card and provide written confirmation.
Learn about TD e-Transfer Limit
What Next After Canceling Your TD Card?
Calling or visiting a TD branch and asking them to cancel your card is one thing, confirming that your card is truly closed is another.
As noted earlier, both the above credit cancellation options conclude the process by providing written confirmation of your card closure.
You will need to keep a record of the confirmation letter and the name of the TD representative that closed your account in case of any issues that may arise.
To finally get rid of your TD card, you need to cut the card (even if it expires). That way, you will make it impossible for fraudsters to access the card.
Why Cancel Your TD Credit Card?
As noted at the beginning of this article, you may not need to cancel your credit card based on your reasons.
But there are many reasons that warrant canceling a TD card. This includes:
- You don’t want to renew the card upon its expiry.
- You have more credit cards than you can manage.
- You want a better experience from a different credit card provider
- You lost the card and you decided to bid it farewell forever
- You’re switching from a credit card to another credit type
- The card is compromised by fraudsters
- The special offer of the card has expired
You name them. You can even cancel a credit card if you’re looking for a credit card with a luxurious touch. So the reasons are endless and you alone know the best for you
Do This Instead of Canceling Your TD Credit Card
There are two things you can do instead of asking TD to cancel your card.
Firstly, you can negotiate a better deal by contacting TD. This could be on lower/higher credit limits, interest rates, fees reduction, or anything you feel may be negotiable.
Of course, TD may decide to accept or decline your request. The actual decision will depend on your credit score, income, and other factors.
Secondly, you can decide to leave your card open instead of canceling it. This makes more sense if you no longer want to use the card but want it to help increase your credit length history and credit mix.
Alternatives to TD Credit Cards
If you’re looking to switch to another card, you can sign up for a different TD credit card or a different credit card provider.
TD has multiple credit cards from different categories. Your experience with one TD card may not apply to the rest.
So you may want to explore other credit cards to see how they compare. Below is an overview of some of the top TD credit cards for your consideration.
| Card | Annual Fee | Interest Rates |
| TD Cash Back Visa Infinite Card | $139 | 20.99% on purchases and 22.99% on cash advances |
| TD Cash Back Visa Card | $0 | 19.99% on purchases and 22.99% on cash advances |
| TD Aeroplan Visa Infinite Card | $139 | 20.99% on purchases and 22.99% on cash advances |
| TD First Class Travel Visa Infinite Card | $139 | 20.99% on purchases and 22.99% on cash advances |
| TD Emerald Flex Rate Visa Card | $25 | TD Prime + 4.50% to 12.75% on purchases and cash advances |
| TD U.S. Dollar Visa Card | $39 (USD) | 19.99% on purchases and 22.99% on cash advances |
But if you’re just looking to bid TD credit cards farewell, below are some of the top credit cards from the competitors.
| Credit Card | Annual Fee | Interest | Best For |
| Tangerine Money-Back Credit Card | None | 19.95% on purchases and cash advances | No annual fee |
| Neo Financial Mastercard | None | 19.99% to 26.99% on purchases and 22.99% to 28.99% on cash advances | Cashback |
| HSBC +Rewards Mastercard | $25 | 11.9% on purchases and cash advances | Low-interest |
| Students – BMO CashBack Mastercard | None | 20.99% on purchases and 22.99% on cash advances | Students |
| Home Trust Secured Visa | None | 19.99% on purchases and cash advances. Or 14.90% with a $59 annual fee | Credit building |
| BMO CashBack Business Mastercard | None | 19.99% interest on purchases and 22.99% on cash advances | Business |
Cancel TD Credit Card Online: FAQs
Can I cancel a TD credit card online?
You can’t cancel a TD credit card online. You can only cancel a TD credit card by contacting the TD Credit Cards team or visiting the nearest TD branch.
How do I cancel my TD credit card in Canada?
To cancel a TD credit card in Canada, you need to call TD Credit Cards at 1-800-983-8472 or visit the nearest TD Canada Trust branch.
Does TD Bank card expire?
Sure! Like other credit cards, TD Bank credit cards also expire at a stipulated time. The expiration period varies from one TD card to the other. But the expiration date usually falls on the last day of the month.
Will canceling TD credit card affect credit score?
Canceling a TD card may affect your credit score if you have a limited collection of credit cards or your credit history is younger. Things may even be worse if you cancel the card while carrying a balance or having pre-authorized debits running.
Can I cancel my TD bank account?
Absolutely! You can close your TD Bank account online, by phone, by mail, or at the nearest TD branch. Learn the step-by-step process of closing a TD bank account on the attached link.
